Showing posts with label computer support. Show all posts
Showing posts with label computer support. Show all posts

Unable to remove network printer drivers

Author: Tom4u // Category: , , , ,
How to fix network printer driver problem

The driver will still be loaded by the spooler after removing a printer from
the registry. One needs to stop (I assume you are here since the spooler
is not currently running) the spooler and restart after any registry change.
the print driver registry key for 32bit machines is located under.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Drivers\Version-3\PRINTDRIVERNAME

If the print driver uses a custom print processor it's sitting under this
location. You would need to look in the inf file that came with the printer
to know if it uses a custom print processor. Winprint is the print
processor that most inbox drivers use. Don't remove this entry. One
normally does not need to touch this key, just the driver.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Print Processors

Windows XP : How To Change the Refresh Rate Setting

Author: Tom4u // Category: , ,

Adjusting the refresh rate setting may be necessary to resolve screen flicker and other unstable display issues on monitors and other output devices like projectors.

Here’s How:

  1. Navigate to the Control Panel in Microsoft Windows by left-clicking on Start, followed by Settings and then choosing Control Panel.
  2. In the Control Panel window, open Display.

Note: Depending on how your operating system is setup, you may not see the Display icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.

  1. In the Display Properties window, click on the Settings tab.
  2. Toward the bottom of this window, click on the Advanced button.
  3. In the resulting window, which may or may not be titled Plug and Play Monitor…, click on the Monitor tab.
  4. Locate the Screen refresh rate drop down box in the middle of the window. Under most circumstances, the best choice is the highest rate available. Depending on your issue though, the rate may need to be lowered.

Note: It is always recommended to keep the Hide modes that this monitor cannot display checkbox checked. Choosing refresh rates outside this range could damage hardware.

  1. Click the OK or Apply button to confirm the changes. If prompted, follow any additional on screen directions.

How to repair Windows Registry hive Corrupted File

Author: Tom4u // Category: , ,

If your system gives the following Error massage “Your XP/2000 system displays the following error message: Stop error c0000218. Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE” That means that the Software Registry Hive is corrupted. And you want to repair your and resolve these error follow the instruction given below It provided Computer Help to repair your computer.

.

1. Boot your system with the Windows XP/2000 Install CD, let the system start the Setup. Once in the Setup, choose to run the Recovery Console. Now type the following commands pressing Enter after each line.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Try to boot the system.

1.1 Zip the corrupted registry file .bak

2. If you don't have an XP/2000 CD with the Recovery Console on it, you can try removing your hard drive and connecting it your friend's system or installing another Windows system in a different directory. Then you can access the \Windows\System32\Config folder. Copy the files System, Security, Sam, Software and Default to a safe location. Then go to the \Windows\Repair folder. Those five files are your orginal registry files created when XP/2000 was first installed. Copy the file (with the name as the corrupted one) from the \Repair folder and paste it into the \Config folder.

Try to boot your system.

2.1 Zip the corrupted registry file.

3. Upload this file to us. Please wait until the 'The uploaded file has been successfully accepted by Willing Software' note appears.

iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners

Author: Tom4u // Category: , , , , , , , , ,
New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.

iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.

Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”

“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.

“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”


iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.


About SAP Ventures

SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.

About Canaan Partners

Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks,
BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.
SVB India Capital Partners Fund and Silicon Valley Bank
SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.
About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

# # #
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Press Contact Information

Vishal Dhar
awadhesh.singh@iyogi.net
1-212-229-0901
Company Name: iYogi Technical Services Pvt Ltd Address: iYogi Inc. 12 Desbrosses Street 3rd Floor New York, NY 10013 Toll Free no: 1-800-237-3901 Work Number: 1-212-229-0901 F ax Number: 1-888-867-2715 Mail Id: awadhesh.singh@iyogi.net