You receive a "Stop 0x0000000A" error message in Windows XP

Author: Tom4u // Category: , , , ,
INTRODUCTION
This article describes several causes and resolutions for a "Stop: 0x0000000A" error message that you receive either during or after the installation of Windows XP. This article is intended for advanced users.

SYMPTOMS
You receive a Stop error message with the following format during or after the installation of Windows XP:
Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL
*** Address x has base at x - filename
In this Stop error message, each parameter is a hexadecimal number that refers to a specific issue:
• Parameter 1 - An address that was referenced incorrectly.
• Parameter 2 - An IRQL that was required to access the memory.
• Parameter 3 - The type of access, where 0 is a read operation and 1 is a write operation.
• Parameter 4 - The address of the instruction that referenced memory in parameter 1.
For example:
STOP 0x0000000A (0xBFD14AAC, 0x000000FF, 0x00000000, 0x8000F67C)
IRQL_NOT_LESS_OR_EQUAL
***Address 8000f67c has base at 80001000 - hal.dll

CAUSE

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

RESOLUTION

When this Stop error message occurs, first try to resolve the issue by using the Windows Error Reporting tool that is automatically displayed when any error occurs. The Reporting tool sends an error report to Microsoft, and reports a fix or a workaround back to you immediately. If no fix or workaround is available, or if the fix or workaround reported by the tool does not resolve the error, then follow the methods in the "Advanced Troubleshooting" section.

ADVANCED TROUBLESHOOTING

This section includes two sections for advanced troubleshooting:
• If the error occurs during installation, go to the "Error occurs during the installation of Windows XP" section.
• If the error occurs after Windows XP is already installed, go to the "Error occurs after Windows XP is already installed" section.
You may find it easier to follow the methods if you print this article first.
Error occurs during the installation of Windows XP

If you receive a "Stop: 0x0000000A" error message during the installation of Windows XP, there might be a problem with the hardware components installed on your computer. First, make sure that your hardware is compatible with Windows XP by following the link in the "Make sure that your hardware is compatible" section. If your hardware is compatible, then follow the procedures to troubleshoot your hardware components in the "If your hardware is compatible, look for other hardware issues" section.
Make sure that your hardware is compatible
To verify that your hardware is compatible, make sure that it is listed on the latest Windows XP Hardware Compatibility List (HCL). Visit the following Microsoft Web site to view the list:
http://winqual.microsoft.com/HCL/Default.aspx?m=x (http://winqual.microsoft.com/HCL/Default.aspx?m=x)
If your hardware is not listed on the Windows XP HCL, consider obtaining hardware that is listed on the HCL. If you determine that your hardware is compatible, go to the "If your hardware is compatible, look for other hardware issues" section.

For more information, see the "Check System Compatibility" topic on the Windows XP installation CD or DVD to learn about potential software and hardware incompatibility.

If your hardware is compatible, look for other hardware issues
This section provides seven methods that you can use to troubleshoot and to isolate the issue by examining the hardware for potential problems.

Warning This article contains steps that may involve changing the BIOS or CMOS settings, or that may require you to make physical changes to your computer hardware. Incorrect changes to the BIOS of your computer can cause serious problems. Microsoft cannot guarantee that problems that are caused by changes to the BIOS can be resolved. Change the BIOS settings at your own risk. If you want help with any of these steps, contact the hardware manufacturer. Making hardware or BIOS changes to your computer may invalidate your warranty. If you do not want to make hardware changes to your computer, take your computer to a repair center.
Prerequisite
Make sure that you have the Windows XP installation CD or DVD available. The following methods require you to use the Windows XP installation CD or DVD to start the computer.
Suggested materials
Before you start the troubleshooting steps, you may want to have the following available:
• Support documentation for any added hardware, adapters, or devices
• Contact information for any added hardware, adapter, or device manufacturers

Method 1: Specify the Hardware Abstraction Layer (HAL)

Use this method first to try to resolve the Stop error message.
a. During the installation startup, press F5 when the "Setup is inspecting your computer's hardware configuration" message is displayed.
b. When you are prompted, make sure that you specify the correct computer type and Hardware Abstraction Layer (HAL). For example, if you have a single processor, specify the "Standard PC" HAL.
c. Try to reinstall Windows XP.
• If this resolves the Stop error message and you successfully install Windows XP, you are finished.
• If this does not resolve the Stop error message, go to method 2.

Method 2: Turn off features in CMOS settings

Use this method when method 1 does not resolve the Stop error message.
a. Turn off all the following features in the CMOS settings of your computer. For instructions, see the hardware documentation or contact the manufacturer.
• All caching, including L2, BIOS, internal/external, and writeback caching on disk controllers
• All shadowing
• Plug and Play
• Any BIOS-based virus protection feature

b. Try to reinstall Windows XP.
• If this resolves the Stop error message, go to step c.
• If this does not resolve the Stop error message, go to method 3.

c. Try to isolate which feature is causing the error. To do this, re-enable each of these features one at a time, and then restart your computer after you re-enable each feature.
d. If you identify a problem feature, disable or remove it and contact the manufacturer to try to resolve the issue.

If this does not isolate a problem with a CMOS setting, but this does resolve the Stop error message and you can start your computer normally, it may be that a setting was preventing the installation. If this is the case, turn on the setting after you install Windows XP, you are finished.

Method 3: Check the computer RAM

Use this method when method 2 does not resolve the Stop error message. If you need help performing any of the following steps, see the hardware documentation.
a. Remove any mismatched memory SIMMs (the RAM) so that all the SIMMs operate at the same speed. For example, 60 nanoseconds (ns) or 70 ns.
b. Run a systems test on the memory, and remove any bad SIMMs.
c. Test by using different SIMMs if any are available.
d. Try to reinstall Windows XP.
• If this resolves the Stop error message and you successfully install Windows XP, you are finished.
• If this does not resolve the Stop error message, go to method 4.

Method 4: Remove any adapters and disconnect any hardware devices

Use this method when method 3 does not resolve the Stop error message.
a. Remove all adapters and disconnect all hardware devices that are not required to start the computer or to install Windows. This includes the following adapters and devices:
• SCSI devices
• IDE devices
• Network adapter
• Internal modem
• Sound card
• Extra hard disks (you have to have at least one to complete the installation)
• CD drive or DVD drive (if you are installing from the local hard disk)

b. Try to reinstall Windows XP.
• If this resolves the Stop error message, continue to step c.
• If this does not resolve the Stop error message, go to method 5.

c. Try to isolate which adapter or hardware device is causing the error. After you reinstall Windows XP, reconnect each adapter or hardware device one at a time. Restart your computer after you reconnect each.
d. If this isolates a problem with hardware, disconnect the adapter or device and contact the vendor to try to resolve the issue.

If this does not isolate a problem with hardware, but this does resolve the Stop error message and you can start your computer normally, it may be that some hardware was preventing the installation. If this is the case, reconnect the hardware after you install Windows XP, and then you are finished.

For more details about this use and get computer help easily and quick

Unable to remove network printer drivers

Author: Tom4u // Category: , , , ,
How to fix network printer driver problem

The driver will still be loaded by the spooler after removing a printer from
the registry. One needs to stop (I assume you are here since the spooler
is not currently running) the spooler and restart after any registry change.
the print driver registry key for 32bit machines is located under.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Drivers\Version-3\PRINTDRIVERNAME

If the print driver uses a custom print processor it's sitting under this
location. You would need to look in the inf file that came with the printer
to know if it uses a custom print processor. Winprint is the print
processor that most inbox drivers use. Don't remove this entry. One
normally does not need to touch this key, just the driver.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
NT x86\Print Processors

Random error messages on a blue screen in Windows XP.

Author: Tom4u // Category: , ,
Error: Random error messages on a blue screen in Windows XP.

Error: When you run MS Windows XP, you may randomly receive an error message on a blue screen that references a bugcheck ID 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) error.

Cause: This problem may occur when a program references an incorrect memory address.


Solution: A supported hotfix is now available. Only apply it to systems that are experiencing this specific problem.

Details: 1) To resolve this problem immediately, obtain the hotfix. Visit the following Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

NOTE:T his hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

Symptoms: Error: Random error messages on a blue screen in Windows XP.

Keywords: Random error messages blue screen Windows XP

Applies To: PC Diagnostics for Windows XP

Audience: Support Analyst

Windows XP : How To Change the Refresh Rate Setting

Author: Tom4u // Category: , ,

Adjusting the refresh rate setting may be necessary to resolve screen flicker and other unstable display issues on monitors and other output devices like projectors.

Here’s How:

  1. Navigate to the Control Panel in Microsoft Windows by left-clicking on Start, followed by Settings and then choosing Control Panel.
  2. In the Control Panel window, open Display.

Note: Depending on how your operating system is setup, you may not see the Display icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.

  1. In the Display Properties window, click on the Settings tab.
  2. Toward the bottom of this window, click on the Advanced button.
  3. In the resulting window, which may or may not be titled Plug and Play Monitor…, click on the Monitor tab.
  4. Locate the Screen refresh rate drop down box in the middle of the window. Under most circumstances, the best choice is the highest rate available. Depending on your issue though, the rate may need to be lowered.

Note: It is always recommended to keep the Hide modes that this monitor cannot display checkbox checked. Choosing refresh rates outside this range could damage hardware.

  1. Click the OK or Apply button to confirm the changes. If prompted, follow any additional on screen directions.

Resolve your technical issues with online computer support service providers

Author: Tom4u // Category: ,

Nowadays, computer support industry is booming like anything. As the statistic of computer enthusiasts is rising sharply, so is shooting up the demand in the industry for quality, economical computer support services.

A multitude of companies are dealing in computer support services and meeting the demands of high proliferation of computer enthusiasts. Besides computer repair, companies are also offering essential computer support that is needed by all computerized organizations, be them of any size or scale or at any location on the world map.

With Internet being a booming place for all tech savvies, these companies also strive to have a strong online presence. These resources generally offer a comprehensive array of computer support services for highly competitive rates. The existing cut throat competition in the industry has been further pushing the rates to be more competitive and services more specialized and proficient in nature than ever before.

Big computer makers like Apple, Microsoft, Dell, HP, IBM also run computer support services for their own manufactured models in more than one ways. These brands have their corresponding support centers across the international map. Their websites provide information on these support centers, user-friendly online help, FAQs, tips and tutorials. But, these support services are often highly expensive and cannot be afforded by general computer users.

On the other hand, general computer support providers offer extensive computer Help, including everything from computer set up/installation to troubleshooting, backup and recovery, battery related problems, brand components, performance and maintenance of computer and its connected devices.

Online computer support resources have highly trained technicians and computer engineers, who can resolve almost any PC related problems and hence extend satisfactory PC support to you. The spectrum of computer support services also includes online computer repair and maintenance.

These online vendors offer authentic support services to their customers. You can always check their websites and download these support utilities after registration. Furthermore, these resources offer high quality, affordable computer repair and home PC support.

You can also ask your online technical support technicians about tips and tweaks to make most of your computer.

How to repair Windows Registry hive Corrupted File

Author: Tom4u // Category: , ,

If your system gives the following Error massage “Your XP/2000 system displays the following error message: Stop error c0000218. Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE” That means that the Software Registry Hive is corrupted. And you want to repair your and resolve these error follow the instruction given below It provided Computer Help to repair your computer.

.

1. Boot your system with the Windows XP/2000 Install CD, let the system start the Setup. Once in the Setup, choose to run the Recovery Console. Now type the following commands pressing Enter after each line.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Try to boot the system.

1.1 Zip the corrupted registry file .bak

2. If you don't have an XP/2000 CD with the Recovery Console on it, you can try removing your hard drive and connecting it your friend's system or installing another Windows system in a different directory. Then you can access the \Windows\System32\Config folder. Copy the files System, Security, Sam, Software and Default to a safe location. Then go to the \Windows\Repair folder. Those five files are your orginal registry files created when XP/2000 was first installed. Copy the file (with the name as the corrupted one) from the \Repair folder and paste it into the \Config folder.

Try to boot your system.

2.1 Zip the corrupted registry file.

3. Upload this file to us. Please wait until the 'The uploaded file has been successfully accepted by Willing Software' note appears.

iYogi Announces Launch of Monitoring and Performance Tool For SMBs

Author: Tom4u // Category: , , , ,
iYogi Announces Launch of Monitoring and Performance Tool For SMBs

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tool for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and manage their set of servers – 24x7.



Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”



iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.



The new Monitoring and performance tool will provide small businesses with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Remote Management for all critical server issues.



“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.



Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.


As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.



For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/



Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.12 Desbrosses Street3rd FloorNew York, NY 10013Toll Free no:1-800-237-3901Work Number: 1-212-229-0901Fax Number: 1-888-867-2715
E-Mail: awadhesh.singh@iyogi.net