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New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.

iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.

Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”

“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.

“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”


iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.


About SAP Ventures

SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.

About Canaan Partners

Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks,
BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.
SVB India Capital Partners Fund and Silicon Valley Bank
SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.
About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

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SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Press Contact Information

Vishal Dhar
awadhesh.singh@iyogi.net
1-212-229-0901
Company Name: iYogi Technical Services Pvt Ltd Address: iYogi Inc. 12 Desbrosses Street 3rd Floor New York, NY 10013 Toll Free no: 1-800-237-3901 Work Number: 1-212-229-0901 F ax Number: 1-888-867-2715 Mail Id: awadhesh.singh@iyogi.net

The motherboard is the main circuit board of the system unit. You can say that motherboard is the master circuit board in the computer. Many new user of computer are not well aware about motherboard that is why for users planning on building a computer a motherboard can be a confusing decision. Below we have listed some considerations and tips when looking at purchasing a computer motherboard.

There are many factor of the motherboard is a crucial consideration when looking at a motherboard.

PC motherboard has two or more expansion slots used to add new components to the computer. The memory chips are also inserted into the expansion slot to expand the size of memory. Given option are very important in any motherboard for example:

Accelerator: It is used to increase the speed of processor.
I/O: It is used to connect input/output devices such as printer, mouse and keyboard.
Game: It is used to connect joystick.
Disk Controller: It is used to connect disk and CD drives.
Modem: It is used to connect other computers through telephone line or cable telephone line.
TV Tuner: It is used for viewing television channels on the computer monitor. It is used to increase the speed of processor.

Get PC Health Check if you face any kind of probelm with your Computer.

A formatting that is applied to a cell or multiple cells and activated only if condition is met is called conditional formatting. For example, if a condition is applied in a selection that when any value in the selection is greater than 100, the value in the respective cell will be bold. In figure below, the conditional formatting is applied to the cells C3 to CIO. When values in these cells are changed, Excel automatically updates the format of the cell's.


In conditional formatting, you have to specify a condition or criteria for formatting. The criteria is specified in the Conditional Formatting dialog box.


To apply the conditional formatting, follow the steps.

1. Select the cell's, you want to apply conditional formatting.
2. Choose Conditional Formatting command from the Format menu. The Conditional Formatting dialog box will appear as shown below.
3. Specify the condition.
4. Click Format button to apply formatting. Format Cells dialog box will appear. Specify the format you want.
5. Click Add button to specify another condition. You can specify up to three different conditions.
   
6. Click OK.

To delete the conditional formatting, follow these steps.

1. Select the cell's, you want to delete the conditional formatting.
2. Choose Conditional Formatting command from the Format menu. The Conditional Formatting dialog box will appear.
3. Click Delete button to remove a condition. You will be asked to choose which condition (1, 2 or 3) you want to remove.
4. Select the condition and click Ok button.

source:computerfreetips.com

These are most commonly used output devices used to get prints of documents on the pager. Different printers have different mechanisms. Therefore purchasing a printer can be a sometimes confusing task. The following is additional information that will help in your purchasing decisions.

Technology of printers

There are many types and technology of printer are available in market but the most popular and commonly used are inkjet and laser printer.

Ink Jet Printer. The inkjet printer is not-impact character printer and prints one character at a time. The printing quality of inkjet printer is measured by the number of tiny ink of drops per inch(dpi). Most inkjet printers range from 300 to 2400 dpi. Printers with higher dpi usually are more expensive but having high printing quality. The speed of an inkjet printer is measured by the number of pages per minute (ppm) it can print. Its printing speed is up to 15 ppm. Therefore purchasing a printer can be depends upon printers dpi and ppm but It depends upon user need.

Laser Printer. A Laser printer is the fastest and high quality printer, but a laser printers are more expensive than inkjet printers and their print quality is also higher. The print quality and printing speed of laser printers make them ideal for offices and business. The laser printer can print text and graphics in very high quality resolution. The commonly user laser printers have resolution of 300 or 600 dpi and printing speed is from 5 to 30 ppm. The high quality laser printers have resolution from 600 to 2400 dpi. The printing speed of these printers is also more than 150 ppm.

Speed and price range

The price of laser printers depend on the quality and printing speed. The color printers are more costly than black-and-white laser printers. The higher the resolution and speed, the more expensive the printer.The price range can vary depending upon the quality of the printer and the type of printer for example inkjet, laser printers.

If you face any kind of probelm with your printer then go for Printer Help

source:computerfreetips

In Microsoft Excel, you can covert the digits list into Roman format automatically. MS Excel allows you to perform conversion by using a mathematical formula. The sentence structure for the Roman function is:

Roman( number, type )

Here number is the any specific digit or cell number that you want to perform conversion to roman and type is optional operator. Roman function will generate error message if you will try to enter here any negative number or values greater than 3999.

To apply a roman formula to MS Excel document, follow the given steps:

First click on Start button, go to Program then click on Microsoft Excel to open a new excel page.

Now enter any list of numbers in cell A1 to cell A15. In this example we are trying to insert any 15 numbers.

Here select the cells B1:B15 and then insert the Roman function =ROMAN(A1) in formula bar.

Now press "Control+ Enter" button to apply this formula to selected areas.

If you are facing any kind of computer problem the go for Technical Support

source:computertipsfree.com

Microsoft Office XP has working with built-in speech recognition features. The main purpose of this feature to understand the speech and then coverts to text file. You can run this feature in any Office XP applications, for example Microsoft Excel or Microsoft Word.

Follow the give steps to install the speech recognition features in office XP:

1.First click on Start button, go to Control Panel then click on Add or Remove Programs.

2. Now find and select the "Microsoft Office XP Professional with FrontPage" option in Add or Remove Programs list, then click on Change button.

3. Here select the option "Add or Remove Features" Change which features are installed or remove specific features", and click on Next button.

4. Here expand the "Office Shared Features"> Alternative User Input > Speech. Now click on Speech option and select "Run from My Computer" from menu and click on Update button to start installation process.

Now system will takes some time to install this feature.

After you have installed, open Microsoft Word > Tools > and click on Speech option.

Now click Next on welcome page.

If you are running it first time, then system will ask you for voice training, you can skip it but the voice training increase the chance of accuracy.

If the training is over, now try to speak "File" to open the File menu and check speech recognition feature has been working or not.

If you are facing any kind of problem with your computer then go for Computer Repair

Microsoft Excel includes a powerful feature of saving your document automatically after some specified time intervals. By default, Excel automatically saves your current document after every ten minutes intervals but you can change this time. This Auto save feature save the data in the same file. However, AutoSave protects your data in the event that Excel unexpectedly quits. It is also good idea to create a backup of your files using any removable devices, because in this global network a computer can crash, a virus create problem, or a hard drive failure can wipe out everything.

Follow the given steps to change default save time and enable auto backup feature:


A small dialog box will open, here select the Save tab in the dialog box.

Now click the "Save AutoRecover info every" check box and enter the time in minutes under "Settings" area.

Here you have choice to modify the location of saving your document automatically under "AutoRecover save location" option.Click the Ok button of dialog box to finish the process.

source:computerfreetips.com